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Volunteer Support Team Member

Volunteer role description

Where will I be volunteering?

Our volunteer support team operates from TWAM Head Office, Ipswich

What commitment is expected from me?

It would be really helpful if you volunteered regularly, ideally on an agreed day/s every week 


What will I be helping to achieve?

We heavily rely on our volunteers so you will be helping to ensure that applications  are processed  quickly, references are obtained and resources are sent out.


What are the main things I will be doing?

  • Communicating with applicants by phone, letter or email.

  • Obtaining references from the details given on the application form

  • Sending out volunteer role offer letters and other resources

What strengths and skills will be helpful for this role?

This is an interesting and varied  role.  You need to be happy working as part of a small team.  It is a good role if you enjoy

communicating and to do the role well you will be a people focused person.

What support can I expect to receive?

A Full induction and volunteer handbook on starting. A named contact whilst you are volunteering and further training as required.

What can I expect from volunteering with TWAM?

The warm satisfaction of being able to make a difference.  A chance to meet new people and learn new skills.  A reference if required for a future employer.

What do I do now?

Complete a short form online or download the application form here​. 

We’ll then take up references and invite you in for a visit and informal chat with one of our team.

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