Midlands Van Coordinator

What attracted you to volunteering for TWAM?

I retired and didn't want to sit around so looked for something I could do voluntary.  I heard about TWAM and I really liked their philosophy. I started off as a tool refurbisher, but when the previous van coordinator wanted to step aside, I agreed to take on the role as an ‘extra’!

What is a typical volunteering day like for you?

I spend a lot of my week volunteering for TWAM.  Three days, I can be found either refurbishing tools in the Coventry centre, or driving the van. The 4th day, I will either be doing more driving or catching up on the admin, sorting out collections and drivers for example.

What is your favourite thing about volunteering?

It is probably the opportunity to meet lots of different people, whether this is the volunteers in the refurbishment centres or collectors and members of the public whilst I am on the road driving the van and collecting.

What is one of the most unusual or funniest things you have had to collect?

Not so much funny as surprising,  but I once was asked to collect 48 typewriters from one house!

What would you say you have gained from this role?

A real insight into the work of the charity, what TWAM does and how they help people.  I think I have also gained an encouragement in human nature over people's willingness to donate

Why would you recommend volunteering with TWAM to other people?

I would recommend it for the very same reasons I volunteer myself- for something worthwhile to do, knowing that you are helping making a difference and for the opportunity to get amongst people and build up friendships.

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Tools with a Mission

2 Bailey Close. Hadleigh Road Industrial Estate, Ipswich, IP2 0UD

Tel: +44 1473 210220       Email:

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Charity no: 1104903 (England & Wales) SCO44069 (Scotland).  A company limited by guarantee and registered in England no: 5114575.

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